cashless payment system
At some events, our service includes a payment card system Wise Order. That means the event is cashless and the only available payment method to make purchases*, is the Wise Order paycard. We call it TOP-UP.
*some festivalservices might be excluded from our payment system.
wise order Pay card system
WHERE CAN I GET MY PAY CARD?
Your card will be available for purchase on arrival in BOX OFFICE POINT or any TOP-UP POINT on festival grounds.
When you add funds to your pay card, they become credit. You can follow your transactions on every purchase invoice (at the bottom), so make sure you are handed one after any purchase.
You agree to verify, retain, and reconcile your transactions and receipts.
WHAT I NEED TO KNOW?
The minimum amount of the first-time credit load is 20 € and for top-up 10 €.
Due to Slovenian law and regulation maximum amount of each credit reload is 200 €.
WHAT IS CHARGED?
Each paycard is charged for;
– system fee (3 €)
-card deposit (3 €).
Paycard is mandatory for every visitor.
HOW TO REFUND?
You can request a refund of the remaining balance on your pay card at any time.
Pay attention to the working schedule of TOP-UP-POINTS, so you can empty your pay card at the right time. Using our payment system card you are held responsible for all authorized transactions.
HOW DO I GIVE PAY CARD DEPOSIT BACK?
If you return our pay card undamaged and functional, we will refund your whole amount of card deposit.
Due to tax law regulations unfortunately our Slovenian visitors will not be able to use “Turisticni Bon” to top up the credit onto the card.
CASHIER WORKING HOURS
– PAYCARD – SLOVENIAN VILLAGE
Sunday, 24.07.2022 till Saturday, 30.07.2020, from 08.00 to 00.00
– PAYCARD – MAIN “LEMMY” STAGE
Monday, 25.07.2022 till Friday, 29.07.2022, from 15.00 to 00.00
– PAYCARD – SECOND “BOŠKO BURSAĆ” STAGE
Monday, 25.07.2022 till Friday, 29.07.2022, from 10.00 to 02.00
MetalDays Paycard can be topped up with cash at the cashier, with a credit card at the cashier, and via mobile topup app.
SUPPORT & HELP OR JUST TO SAY HI TO US 🙂
For any other questions or help, chat with our pay card crew,
@ TOP-UP POINTS and we will find a solution you need.
or send us an email firstname.lastname@example.org
contractwise order Pay card CONFIDENTIALITY & Conditions
We may disclose your pay card information to third parties :
if it is necessary for transactions;
to verify the existence and condition of your pay card for a third party, such as other contract vendors on the festival ground;
to comply with a court order, or other legal requirements;
To our employees, auditors, affiliates, service providers, or attorneys as needed.
We may disclose information to third parties about your PayCard or the transactions you make:
- Where it is necessary for completing transactions;
- In order to verify the existence and condition of your PayCard for a third party, such as merchant;
- In order to comply with government agency, court order, or other legal reporting requirements;
- To our employees, auditors, affiliates, service providers, or attorneys as needed.
CUP DEPOSIT>>KEEP IT CLEAN
Every cup (or container) on our bars is subject to a deposit upon which your pay card will be charged 2€. But only for the first purchase. For every next drink, if you bring us a dirty cup or empty containers back, we will not charge you a new deposit.
HOW TO GET DEPOSIT CUP BACK?
Just bring to our TOP-UP point :
– your empty cups/container
– your pay card
The amount of empty cups/containers has to match with the number of deposits that your pay card has been charged with.
And that’s how you successfully helped to keep our environment clean.
With the cup deposit system, we make sure every container is sorted properly and every cup is reused. With this initiative, we leave locations of our events, spotless and in the best condition to quickly regenerate.
“Leave few traces, but not plastic traces.”
Humans of BARCATERING.SI
For any further questions about paycard system please contact us on the e.mail
+(386) 40 617 778
AMAIA ESA d.o.o.
Rozmanova ulica 2, 1000 LJUBLJANA/ SI